Privacy Policy
Effective Date: January 20, 2024
This Privacy Policy outlines how Total-Ex (referred to as “we,” “our,” or “us”) collects, uses, and protects the personal information you provide when using our website located at https://www.total-ex.com.au (referred to as the “Website”) and our software Total-Ex for managing data on electrical equipment in hazardous areas.
Collection of Information When you interact with our Website or Total-Ex, we may collect certain information from you, including:
- Comments: When visitors leave comments on the site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string for spam detection purposes.
- Anonymized Hash: If you use the Gravatar service, an anonymized string created from your email address may be provided to the Gravatar service to check if you are using it.
- Media: If you upload images to the Website, please ensure that they do not contain embedded location data (EXIF GPS).
When using Total-Ex software, information about hazardous areas will be collected. Upon request, this information can be deleted at any time.
Use of Cookies We may use cookies to enhance your experience on our Website. Cookies may store your name, email address, and website for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies typically last for one year. Additionally, temporary cookies may be set to determine if your browser accepts cookies. These temporary cookies contain no personal data and are discarded when you close your browser.
Embedded Content Articles on our Website may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves similarly to if you visited the other website directly. Please be aware that these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Sharing of Data If you request a password reset, your IP address may be included in the reset email.
Retention of Data Comments and their metadata are retained indefinitely to facilitate the automatic recognition and approval of follow-up comments, instead of holding them in a moderation queue. For users who register on our Website, we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators also have access to and can modify this information.
User Rights If you have an account on our Website or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, with the exception of data that we are obliged to keep for administrative, legal, or security purposes.
Automated Spam Detection Visitor comments may be checked through an automated spam detection service.
Contact Us For more information about our privacy practices, please contact us at admin@totalex.com.au.
By using our Website or Total-Ex, you consent to the terms outlined in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Please check this Privacy Policy periodically for updates.
Last Updated: March 20, 2024
